Delivery & Returns

Cymbalmarket (cymbalmarket.com) sells handmade cymbals. This page summarizes delivery and return rules for consumers. Specific preparation times, carriers, and shipping costs are shown at checkout before payment when ordering is enabled—not as fixed promises on this page.

Product features, quantity, total price including taxes, any shipping or additional charges, and delivery information must be shown clearly before you place an order and pay. For standard goods, the seller must perform within the agreed period and in any case within the statutory maximum of 30 days from the contract date, subject to rules for custom-made products.

Handmade production can require additional preparation time; any estimate is communicated per order at checkout, not as a blanket site-wide guarantee.

Unless statutory exceptions apply, you may withdraw within 14 days without giving a reason, starting when you or a person you designate receives the goods (or before delivery if you notify withdrawal earlier). Withdrawal must be communicated to the seller in writing or via a durable medium within that period. Defect-free goods are not required for withdrawal.

After notifying withdrawal, return the goods within 14 days. If the seller named a return carrier in pre-contract information and you use it, you are not charged return shipping. Refunds of amounts paid, including delivery costs where applicable, are made within 14 days of the seller receiving the goods (or of your withdrawal notice if goods were not yet delivered), via the same payment method without extra cost to you.

Handmade manufacture does not by itself remove the statutory right of withdrawal for standard catalog products. Opening packaging does not alone cancel withdrawal rights where the law allows them. Statutory remedies for defective goods and rights from reasonable inspection remain. Natural variation in handmade finishes is not a blanket waiver of legal rights.

You may apply to consumer arbitration boards within monetary limits set for the relevant year, or to consumer courts, subject to mandatory mediation rules where applicable. Contractual wording cannot restrict these statutory avenues.

Site name / brand: Cymbalmarket — cymbalmarket.com

Legal seller (sole proprietorship): Özgür Can Öney

Site brand and legal seller name are shown together. Tax ID (VKN) and MERSIS are not published on this site; absence is not a claim of exemption or full compliance.

Registered address and withdrawal return address (same as the contact page):
Bahçelievler Mahallesi, Trafo Sokak No:18 Daire:6, Üsküdar/İstanbul, Türkiye

Phone: +90 541 402 92 92

Email (appears in prior contract texts; not represented as a monitored inbox): info@cymbalmarket.com

Tax ID (VKN), MERSIS, controller contact details, and verified PayTR merchant registration are not yet published on this page.